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Chatwoot

Open-source customer support and omnichannel messaging platform

app

Alternative to: intercom, zendesk, salesforce

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v4.6.0

2025-09-19

Changelog

  • Support for 2FA Authentication
  • Support for SAML Authentication (Beta) ( Enterprise)
  • Support for templates in Twilio Whatsapp Channels
  • Advanced Message Search powered by elastic search (Enterprise)
  • Liquid template support for Whatsapp campaigns
  • Add labels as an action event for automation
  • Agent level language settings for dashboard
  • Captain improvements: PDF support for FAQ generation (Enterprise)
  • Captain improvements: Search Faqs (Enterprise)
  • Numerous bug fixes, UI fixes, and performance enhancements

Thanks to @micahmills, @AaronLil, @tonyvince, @nestordavalos, @cakrumen, @akshay-cs-borade, @Aman-14, @MartinIsProgramming, @aguinaldotupy, @YashRajCodes for the contributions

Changelog on GitHub →