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Chatwoot

Open-source customer support and omnichannel messaging platform

app

Alternative to: intercom, zendesk, salesforce

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v4.5.0

2025-08-18

Changelog

  • Suppot for media templates in whatsapp
  • Ability to sync whatsapp templates manually
  • Ability to onboard existing business numbers via whatsapp embedded signup
  • Automation rules support for conversation_resolved event
  • Multiple attachments support for Slack integration
  • Custom OpenAI endpoint config for Captain
  • Bug fixes and performance improvements
  • New Languages
    • Bulgarian

Thanks to @hahuma, @clairton, @victoreduardo for the contributions

Changelog on GitHub →