Chatwoot

Open-source customer support and omnichannel messaging platform

Alternative to: intercom, zendesk, salesforce

About Versions (104)

v4.16.2

2026-07-27

Captain FAQ suggestion review API and interface.
WhatsApp health monitoring, BSUID messaging, and clearer outbound call errors.
Intercom import retry and reliability improvements.
Super Admin account suspension metadata.
Conversation label search in the right-click menu.
Email template, agent invitation limit, and connected agent bot owner fixes.
Security hardening for conversation participants, account limits, and email limits.
Calls page, tooltip, and onboarding test improvements.
Numerous bug fixes and enhancements.

Thanks to @ajith-k-v, @hahuma, @NickThePigeon, @marcoazcabral for the contributions.

Note: Please upgrade to this version for the latest security fixes and hardening improvements. **