Chatwoot
Open-source customer support and omnichannel messaging platform
Alternative to: intercom, zendesk, salesforce
About
Versions (104)
v4.16.1
2026-07-23ChangeLog
- Voice call dashboard and WhatsApp calling fixes.
- Captain generation path, overview, and multimodal session fixes.
- WhatsApp coexistence, BSUID, phone lookup, and reply-window fixes.
- Security/API fixes for rate limits, agent quotas, hook deletion, and token access.
- Message rendering, widget transcript, and sender preview fixes.
- Dashboard stability fixes for channel lists, calls, and assignment dropdowns.
- Performance fix for report reopen-rate calculations.
This release fixes issues in the new spam-protection gating for Public API and webhooks along with agent assignment dropdown. If you are on v4.16.0 and notice problems, please upgrade to this version.