Chatwoot
Open-source customer support and omnichannel messaging platform
Alternative to: intercom, zendesk, salesforce
About
Versions (100)
v4.14.2
2026-06-10ChangeLog
- Help Center search and per-locale portal branding.
- WhatsApp voice messages and improved Twilio call controls.
- Processing status for one-off SMS and WhatsApp campaigns.
- Contact filter for conversations and inline images in messages.
- Resizable table columns and article editor improvements.
- Companies enabled for Business cloud plans.
- Onboarding OAuth return flows and Help Center generation status.
- Inbox API docs, attachment docs, and richer webhook payloads.
- Reliability fixes across email, Facebook, Instagram, WhatsApp, widgets, and webhooks.
- Security and platform updates for Puma, OAuth dependencies, SafeFetch, and Vite.
Note: To ensure uninterrupted Facebook Messenger functionality, all instances without the “human tag” feature enabled must upgrade to this latest version.
Thanks to @afanjul, @tonyvince, @hahuma, @shivamkb17, @vini-fitzner, @ramalau0, @Ben7491, @jaroenchai-t, @JoseGrdar, @gabrieljablonski, @tomsideguide for the contributions.