Chatwoot
Open-source customer support and omnichannel messaging platform
Alternative to: intercom, zendesk, salesforce
About
Versions (100)
v4.1.0
2025-04-17We’re thrilled to introduce the first stable release candidate for Chatwoot v4, packed with innovative features and enhancements.
ChangeLog
- New Instagram Channel with support for Instagram Business login
- UI for managing agent bots within accounts
- Email attachments now appear as file attachments instead of links
- Fixes for issues related to conversation filters
- Support for named parameters in WhatsApp templates (text-only templates)
- Favicon support for portals based on the portal logo
- Macros can now send webhook events
- Numerous bug fixes and performance enhancements
⚠️ Important Note for Upgrading:
Chatwoot v4 requires the pgvector extension to be installed in your database. Please refer to the v4 migration guide for details on preparing your database for the upgrade.
We strongly recommend backing up your production database before performing the upgrade.
Thanks to @hahuma, @shioheii, @pranjal0819, @marcomarinho, @NicksonYap for the contributions