Chatwoot
Open-source customer support and omnichannel messaging platform
Alternative to: intercom, zendesk, salesforce
About
Versions (100)
v3.9.0
2024-05-16Changelog
- Performance improvements for reports (7x better load times on larger accounts)
- Improved performance for conversation filters
- Ability to export contacts with filters applied
- Ability to snooze conversations in bulk actions
- Support file uploads in the telegram channel
- Support for loom videos in help centre articles
- Numerous bug fixes and enhancements
Thanks to @JeffOtano, @MJRT, @clairton, @Maklu, @legioner0, @jderecho, @imtoanle for the contributions
Notes:
- This release involves critical db migration and adding indexes; please ensure migrations are run correctly
- Going forward, we will be deprecating
360Dialogas a WhatsApp provider. Hence, new inboxes cannot be created with this provider starting from this release. Existing inboxes will continue to work, and a migration path will be provided - This release contains billing-related changes that might reset unauthorised customisations of Chatwoot Enterprise editions.