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Chatwoot

Open-source customer support and omnichannel messaging platform

app

Alternative to: intercom, zendesk, salesforce

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v3.16.0

2024-12-17

Changelog

  • Design update for report pages
  • Design update for contact pages
  • Updated audio notification settings with new sounds
  • Ability to lock conversations to single thread in API channels
  • Captain copilot integration to sidebar (alpha)
  • Ability to create conversation directly from email / phone number
  • Add support for Arcade videos on articles
  • Other Components and Design changes in preparation for v4
  • Numerous bug fixes and enhancements

Thanks to @honzasterba, @giquieu, @nguyentranchung for the contributions

Changelog on GitHub →