Chatwoot
Open-source customer support and omnichannel messaging platform
Alternative to: intercom, zendesk, salesforce
About
Versions (100)
v2.6.0
2022-06-15Changelog
- Ability to perform bulk actions on conversations
- Ability to customize and send WhatsApp templates messages
- Ability to create Dashboard Apps
- Ability to send Instagram replies even after a 24-hour limit ( HUMAN TAG support )
- Business hour support for downloadable reports
- Ability to download CSAT Reports
- APIs for Kbase Articles
- Numerous bug fixes and enhancements
Thanks to @devinellis , @jordan-brough for the contributions