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Chatwoot

Open-source customer support and omnichannel messaging platform

Alternative to: intercom, zendesk, salesforce

Chatwoot screenshot

About Versions (100)

v2.2.0

2022-02-15

Changelog

  • Automations ( Beta )
  • Custom Views for conversations page
  • Custom Filters for contacts page
  • Email Signatures
  • Support Bandwidth as a provider for SMS channel
  • Ability to configure active storage direct uploads
  • Ability to send multiple attachments from the agent dashboard
  • Super Admin dashboard enhancements
  • Support for interactive messages in Whatsapp channel ( 360 Dialog )
  • Ability to group report data by weekly, monthly and yearly filters
  • Ability to toggle conversation continuity via email for website channel
  • Resolve action for Dialogflow integration
  • SSL Verify mode and email encryption settings for SMTP mailboxes
  • Vue-router for widget route management
  • Numerous bug fixes and enhancements

Thanks to @ximenasandoval, @shivamsinghchahar, @iprithvitharun, @freddy36, @sagararyal, @hostup, @robguthrie, for the contributions