Chatwoot
Open-source customer support and omnichannel messaging platform
Alternative to: intercom, zendesk, salesforce
About
Versions (100)
v2.2.0
2022-02-15Changelog
- Automations ( Beta )
- Custom Views for conversations page
- Custom Filters for contacts page
- Email Signatures
- Support Bandwidth as a provider for SMS channel
- Ability to configure active storage direct uploads
- Ability to send multiple attachments from the agent dashboard
- Super Admin dashboard enhancements
- Support for interactive messages in Whatsapp channel ( 360 Dialog )
- Ability to group report data by weekly, monthly and yearly filters
- Ability to toggle conversation continuity via email for website channel
- Resolve action for Dialogflow integration
- SSL Verify mode and email encryption settings for SMTP mailboxes
- Vue-router for widget route management
- Numerous bug fixes and enhancements
Thanks to @ximenasandoval, @shivamsinghchahar, @iprithvitharun, @freddy36, @sagararyal, @hostup, @robguthrie, for the contributions