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Chatwoot

Open-source customer support and omnichannel messaging platform

app

Alternative to: intercom, zendesk, salesforce

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v2.18.0

2023-06-15

Changelog

  • New attachment view for conversations
  • Ability to export contacts
  • Support for interactive messages in WhatsApp ( button and list )
  • Ability to update bot/user avatars from Super Admin Dashboard
  • Audit logs for sign_in, sign_out, team events (EE)
  • Support for configuring subdomains in widget SDK
  • Enhanced filters for CSAT responses
  • Support for super script tag in help center articles
  • Numerous bug fixes and enhancements

Thanks to @clairton, @steffenhaak, @amplitudesxd, @marcelstoer, @memorycancel, @ChamathKB for the contributions

Changelog on GitHub →