Chatwoot
Open-source customer support and omnichannel messaging platform
Alternative to: intercom, zendesk, salesforce
v2.11.0
2022-11-16Changelog
- Macros
- Ability to search in help centre public portals
- Support for location messages in the WhatsApp channel
- Support for custom attributes in automation
- Ability to paste files/images from the Clipboard
- Realtime update for conversation attributes on agent dashboard
- Redis connection performance improvements
- Numerous other enhancements and bug fixes
Thanks to @smartdev58, @NitinRamnani, @KubesDavid, @NusretOzates, @DanielGannage, @ChadBurggraf, @jacsonsantospht, @givetimetolife, @singpolyma, @arkadiyayvazyan, @CristianDuta, @mjattiot, @satoshinotdead, @salman652, for the contributions