Chatwoot
Open-source customer support and omnichannel messaging platform
Alternative to: intercom, zendesk, salesforce
v2.0.0
2021-12-09Changelog
We are happy to announce 2.0 - a new major version of Chatwoot that improves product stability, adds new features and productivity enhancements, and a complete design overhaul. This release also marks our first Enterprise edition offering.
- IMAP and SMTP support for email channels
- Dedicated View for conversation mentions
- Advanced conversation filters
- Advanced contact filters
- Template support for 360 dialog WhatsApp channels
- List and Checkbox support for custom attributes
- View conversation summary in notification emails
- OpenAPI compliant swagger docs
- Numerous bug fixes and enhancements
Thanks to @shivamsinghchahar @jdsalchow, @vinayak-gaikwad, @akhilgkrishnan, @SanjuSudheerM, @santhosh-chinnasamy @thedev105 for the contributions