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Chatwoot

Open-source customer support and omnichannel messaging platform

Alternative to: intercom, zendesk, salesforce

Chatwoot screenshot

About Versions (100)

v2.0.0

2021-12-09

Changelog

We are happy to announce 2.0 - a new major version of Chatwoot that improves product stability, adds new features and productivity enhancements, and a complete design overhaul. This release also marks our first Enterprise edition offering.

  • IMAP and SMTP support for email channels
  • Dedicated View for conversation mentions
  • Advanced conversation filters
  • Advanced contact filters
  • Template support for 360 dialog WhatsApp channels
  • List and Checkbox support for custom attributes
  • View conversation summary in notification emails
  • OpenAPI compliant swagger docs
  • Numerous bug fixes and enhancements

Thanks to @shivamsinghchahar @jdsalchow, @vinayak-gaikwad, @akhilgkrishnan, @SanjuSudheerM, @santhosh-chinnasamy @thedev105 for the contributions