Chatwoot logo

Chatwoot

Open-source customer support and omnichannel messaging platform

Alternative to: intercom, zendesk, salesforce

Chatwoot screenshot

About Versions (100)

v1.22.0

2021-11-15

Changelog

  • Chatwoot command bar for improved productivity
  • Ability to define and add custom attributes to conversations/contacts
  • Ability to add notes to contact on the CRM page
  • Ability to configure Dialogflow integration across all channel types except email
  • Ability to rearrange the conversation sidebar
  • Ability to specify subject to outgoing emails
  • APIs to filter conversations & contacts
  • Ability to enable Pre Chat form before triggering campaigns
  • Installations will automatically generate vapid keys for push notifications
  • Ability to ensure HMAC mandatory for widget interactions
  • Numerous bug fixes and enhancements

Thanks to @lybrus, @jdsalchow, @akhilgkrishnan, @virajbahulkar, @jayeclark, @SanjuSudheerM, @sarhugo, @alexverde, @wsuff, @santhosh-chinnasamy, @sarzynski, @Jnig for the contributions