Chatwoot
Open-source customer support and omnichannel messaging platform
Alternative to: intercom, zendesk, salesforce
About
Versions (100)
v1.22.0
2021-11-15Changelog
- Chatwoot command bar for improved productivity
- Ability to define and add custom attributes to conversations/contacts
- Ability to add notes to contact on the CRM page
- Ability to configure Dialogflow integration across all channel types except email
- Ability to rearrange the conversation sidebar
- Ability to specify subject to outgoing emails
- APIs to filter conversations & contacts
- Ability to enable Pre Chat form before triggering campaigns
- Installations will automatically generate vapid keys for push notifications
- Ability to ensure HMAC mandatory for widget interactions
- Numerous bug fixes and enhancements
Thanks to @lybrus, @jdsalchow, @akhilgkrishnan, @virajbahulkar, @jayeclark, @SanjuSudheerM, @sarhugo, @alexverde, @wsuff, @santhosh-chinnasamy, @sarzynski, @Jnig for the contributions