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Chatwoot

Open-source customer support and omnichannel messaging platform

app

Alternative to: intercom, zendesk, salesforce

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v1.21.0

2021-10-15

Changelog

  • Instagram Channel
  • Out of office autoresponder
  • Reports for inbox, labels, agents, and teams
  • Support cc and bcc for email channels
  • Slack Integration supports attachments
  • Ability to merge contacts
  • Ability to delete contacts
  • Conversation custom attribute APIs
  • Ability to close and open chat widget via SDK
  • Ability to import contacts
  • Support for attachment messages in telegram and line channels
  • Numerous bug fixes and enhancements

Thanks to @brentco @murtaza-bagwala @sarhugo @akhilgkrishnan @srameshr @manojmj92 @seagalputra @SanjuSudheerM @WevrLabs for the contributions

Changelog on GitHub →