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Chatwoot

Open-source customer support and omnichannel messaging platform

Alternative to: intercom, zendesk, salesforce

Chatwoot screenshot

About Versions (100)

v1.19.0

2021-08-16

Changelog

  • Ability to snooze conversations
  • Keyboard shortcuts
  • Campaigns tab which now includes one-off SMS campaigns
  • Email conversations now show subject, cc, and bcc
  • Mobile app push notifications for self-hosted installations
  • Helm Charts
  • Docker image sizes are reduced by 50% ( special thanks to @paescuj )
  • Chatwoot now blocks and throttle abusive requests
  • Upgrade the ruby and rails version
  • API for custom attributes
  • API exposing widget configurations
  • Numerous bug fixes and enhancements

Thanks to @SanjuSudheerM, @sbreiler-work, @paescuj, @raikasdev, @HariniKrishnan, @vishal-pandey, @thundersparkf, @shailesh-kalamkar, @patrickobriain for the contributions

Note: If you are running a self-hosted chatwoot installation in ubuntu, you must upgrade your ruby version before updating to this release. ref: https://www.chatwoot.com/docs/self-hosted/deployment/linux-vm#upgrading-to-a-newer-version-of-chatwoot