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Chatwoot

Open-source customer support and omnichannel messaging platform

Alternative to: intercom, zendesk, salesforce

Chatwoot screenshot

About Versions (100)

v1.18.0

2021-07-15

Changelog

  • Ability to send customer satisfaction surveys in the web widget
  • Customer satisfaction survey reports
  • Ability to send One-off SMS Campaigns
  • Ability to delete a message
  • Ability to filter contacts by labels
  • Drag & Drop attachments into the conversation screen
  • Ability to filter the audio notifications
  • Ability to select a custom date range for the reports
  • APIs to create custom views for the dashboard
  • Improved experience using Github codespaces
  • Improved mail rendering in the email channel

Thanks to @anew-bhav, @srameshr, @mrunalselokar for the contributions