Chatwoot
Open-source customer support and omnichannel messaging platform
Alternative to: intercom, zendesk, salesforce
About
Versions (100)
v1.18.0
2021-07-15Changelog
- Ability to send customer satisfaction surveys in the web widget
- Customer satisfaction survey reports
- Ability to send One-off SMS Campaigns
- Ability to delete a message
- Ability to filter contacts by labels
- Drag & Drop attachments into the conversation screen
- Ability to filter the audio notifications
- Ability to select a custom date range for the reports
- APIs to create custom views for the dashboard
- Improved experience using Github codespaces
- Improved mail rendering in the email channel
Thanks to @anew-bhav, @srameshr, @mrunalselokar for the contributions